In our evolving digital age, prioritizing the customer experience (CX) has become one of the most important and efficient ways to increase engagement, and new technologies are helping organizations do so. Staying on top of the newest CX and technology trends to meet citizen expectations can be difficult though. Join us online Thursday, March 12 from 2-3 p.m. ET/11 a.m. – noon PT for a panel discussion featuring customer experience expert...

Spend 60 minutes with Teradici to learn how you can secure desktops and workloads for a variety of public sector and federal use cases. You'll learn how: Ultra-secure PCoIP software and clients reduce attack risk, addressing government security requirements - hear updates related to TLS 1.2, FIPS 140-2, and DARS To efficiently roll out and manage virtual desktop deployments To leverage hybrid and cloud services for efficient IT To benefit from...

APIs have become the standard way of connecting applications, data and devices in our increasingly connected economy. And the good news is that your valuable mainframe applications and data can easily participate by providing APIs or consuming APIs.Learn how to:• Unlock the hidden value of your data and unique capabilities• Connect to an API management platform• Extend your reach to new customers and partners• Create new so...

Whether you work remotely 100% of the time or find yourself navigating this situation for the very first time, working at a physical distance can pose a unique set of challenges while trying to fulfill service gaps and deliver mission outcomes for your agency. Slack is here to help. Join our live webinar to discover how your agency can securely collaborate in a remote work environment with Slack. Specialists from Slack will highlight specific...

Enterprise Architecture as a practice is well understood by IT teams due to well-understood categorization models for tracking and managing assets. IT Finance Management was driven by accounting standards that we often poorly aligned to IT assets. Now, TBM is bringing a complete methodology to both Business and IT groups within a single enterprise. Learn how Business groups benefit from the foundations of EA, and how IT groups can better under...

This webinar will explore the benefits and challenges of manual software testing versus automated software testing in the defense and aerospace industries. Participants will gain a comprehensive understanding of the differences between these two testing approaches, including their respective advantages and limitations. We will discuss the role of manual testing in ensuring the safety and reliability of critical defense and aerospace systems, a...

In the fast-paced aerospace and defense software development landscape, continuous integration and continuous delivery (CI/CD) have become critical for ensuring high-quality, error-free software releases for military systems such as avionics, radar, communications, etc. However, achieving CI/CD can be a daunting task, especially when it comes to software testing. Manual testing can be time-consuming, prone to errors, and cannot keep pace with...

Ever since the dawn of the internet, its usefulness lies in the data it handles, whether moving it, storing it, or calculating with it. As a result, just as Willie Horton once said he robbed banks because “that’s where the money is,” many of today’s cyber bad actors target agencies’ data because they can monetize it. As a result, cybersecurity is akin to the 20th century Cold War. On the one hand, bad actors ...

The US Department of Commerce is responsible for promoting economic growth, job creation, and international trade. It has a wide range of responsibilities and 13 different bureaus and offices. These include Census Bureau, National Institute of Standards and Technology (NIST), National Oceanic and Atmospheric Administration (NOAA), Patent and Trademark Office (USPTO), and others. The CIO of the Department of Commerce is responsible for developi...